** This role is available to start remotely however please be aware this is a full time permanent onsite role so you will be required to relocate after the Pandemic.
Arthur Games Talent is looking for an experienced moderation expert to join an established Mobile Studio in Nottingham.
REQUIREMENTS
• Support the Director of Player Support with the day to day operations of the moderation teams
• Review, evaluate and action potentially sensitive or offensive content
• Investigate and action escalations from the moderation teams
• Develop and maintain effective quality checking systems for moderation
• Be an expert on the Community Guidelines and Terms of Service
• Develop a deep understanding of player behaviour and safety issues
• Monitor and analyse metrics and report to the business on moderation performance and trends to improve player experience and safety
• Work closely with third party companies to improve our moderation solutions through new innovative technologies Requirements
• Previous experience moderating online content
• Excellent written and verbal communication skills
• Good judgement and attention to detail
• Previous experience in the games industry
• Native English level is a must- other languages are a huge plus!
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